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Returning or exchanging an item is simple with Moonessa. Start your hassle-free return process here and follow a few quick steps to send your item back or request an exchange. We’re committed to making every experience smooth and stress-free — because your satisfaction matters to us.
Check eligibility, fill in your details, and we’ll take care of the rest.
Let’s keep in touch.
You can reach us on
1800 324 878
— we’re here Monday to Friday, from 9am to 5pm (AWST),
or simply drop us a message below. We’ll get back to you shortly.
📍 Shop 21A, Watertown Brand Outlet Centre, West Perth, WA 6005
Mon: Closed | Tue–Sat: 10am–5pm | Sun: 11am–5pm
📍 Fremantle Market, South Terrace & Henderson St, Fremantle WA 6160 ( Site 83-Henderson Street Entry)
Fri–Sun: 9am–6pm